• Are you Cruelty Free?

  •  Yes, all of my products are cruelty free.

• Do you use Vegan products?

  • Yes, all of my products are vegan.

• Where are you based?​

  • I'm based in Caerphilly, Wales and can post to anywhere in the UK. For more information please contact us or check out our Delivery Information page.

• Do you offer free delivery?​​

  • We offer Free Delivery on UK orders £25 and over. The £25 spend excludes any delivery charges. We do not offer Delivery on International orders.​

• Have you got a physical store?

  • No, we only sell online.

• Can I return my products?

  • For information on returns, please check our Returns Policy ​​

• Do you offer discounts?

  • Any promotional activity will be communicated via email or social media marketing channels.​​​

• How can I track my order?

  • You can review the status of your order at any time by logging into the website and viewing your order. Your order will be shipped out within 3-5 working days.

  • Once dispatched, you will receive an email confirmation from us detailing how to track number your order.

  • Please note that if you place the order in our website as guest you will not receive this email.

• Can I cancel my order?

  • Yes, you can cancel at anytime before the item/s have been dispatched to you.​​​

• What should I do if my item is faulty?

  • Email our team and a refund will be put through.

  • If a product is damaged upon receipt, we can refund you for that item/s if you email our team. Please note you may be asked to provide pictures.

• How do I know my data is secure?​​

  • We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to ensure that the information we collect about you is secure. See our privacy policy for more details.​

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For more information click the link below